Shipping policy

Last updated: November 2, 2026

Thank you for shopping with fern&form. We want your order to arrive smoothly and on time, so here is exactly what to expect.

Free shipping on every order

Shipping is always free on orders within the United States. There is no minimum and nothing extra to pay at checkout.

When we ship

We currently ship to addresses in the United States only.

Processing time

Orders are processed within 1 to 3 business days (Monday through Friday, excluding holidays). You will receive a confirmation email when your order is placed and a second email with tracking once it ships.

Delivery times

Our pieces ship from different partner warehouses, so delivery times vary by item:

Items from our US warehouse (the Faux Norfolk Pine Garland in 6 ft and 9 ft, the Easy Crank Rotary Grater & Slicer, and the Pink Pine Glow Candle Warmer Lamp): about 4 to 8 business days after processing.
All other items (including the Gauze Cheesecloth Table Runner): about 8 to 18 business days after processing.

If your order includes items from different warehouses, they may arrive in separate packages with separate tracking numbers. Delivery times are estimates and are not guaranteed, especially during the busy holiday season.

Holiday ordering

To give your gifts the best chance of arriving before December 25, we recommend ordering by:

December 1 for all items
December 8 for items from our US warehouse

Tracking your order

Once your order ships, you will receive a tracking link by email. Tracking can take 2 to 3 business days to show its first update, so please don’t worry if it looks quiet at first.

Address accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of placing your order, and we will do our best to update it before it ships. We are not able to redirect packages once they are on their way.

Delayed or missing packages

If your tracking shows delivered but you cannot find your package, please check with neighbors and your local post office first, then reach out to us. If your order has not arrived within 25 business days of purchase, contact us and we will send a replacement or issue a full refund.